Online Silver Store Inc., operating as Julavi Media (“Julavi Media,” “we,” “us,” “our,” or “the Company”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit JULAVIMEDIA.COM, submit a form, request a consultation, use our services, or otherwise communicate with us.
This Privacy Policy applies to information collected through our website and related online services.
What Information Do We Collect?
We collect personally identifiable information when you voluntarily provide it through our website, contact forms, consultation forms, email communications, telephone communications, or other interactions with us.
You may be asked to provide information such as:
- Your name
- Email address
- Phone number
- Company or business name
- Website address
- Services you are interested in
- Project budget
- Project timeline
- Project details
- Any other information you choose to submit
We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device type, operating system, referring website, pages visited, approximate location, and the date and time of your visit.
What Do We Use Your Information For?
Any information we collect from you may be used in one or more of the following ways:
To Personalize Your Experience
Your information helps us better understand your needs and provide services, recommendations, and communications that may be relevant to you.
To Improve Our Website
We may use website activity, visitor feedback, analytics, and technical information to improve our website, content, services, performance, and user experience.
To Improve Customer Service
Your information helps us respond more effectively to customer service requests, project inquiries, consultation requests, and support needs.
To Respond to Inquiries
We may use your information to answer questions, prepare estimates, provide proposals, schedule consultations, and communicate with you about your project or requested services.
To Provide Our Services
We may use your information to manage projects, provide digital marketing, website design, search engine optimization, branding, content, consulting, or other services requested by you.
To Send Periodic Emails
The email address you provide may be used to send information, respond to inquiries, provide project updates, deliver service-related communications, or send promotional messages where permitted by law.
You may unsubscribe from promotional emails at any time by using the unsubscribe option included in the communication.
To Contact You
We may contact you if you request that we contact you, submit a form, request a consultation, or communicate with us regarding our services.
To Protect Our Website and Business
We may use information to detect fraud, prevent misuse, protect website security, investigate unauthorized activity, enforce our terms, and comply with applicable legal requirements.
How Do We Protect Your Information?
We implement reasonable administrative, technical, and organizational security measures designed to protect your personal information when you enter, submit, or access your information.
These measures may include secure website connections, password protection, access controls, website monitoring, software updates, security tools, and limiting access to personal information to individuals who require it for legitimate business purposes.
However, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure. You provide information through the internet at your own risk.
Do We Use Cookies?
Yes. We may use cookies and similar tracking technologies.
Cookies are small files that a website or service provider transfers to your computer, mobile device, or browser. Cookies allow websites to recognize your browser, remember certain information, understand website activity, and improve the user experience.
We may use cookies to:
- Remember your preferences
- Improve website functionality
- Understand how visitors use our website
- Measure website traffic and performance
- Analyze marketing campaigns
- Improve our services and content
- Support advertising and remarketing activities
- Protect the security of our website
We may use the following categories of cookies:
Necessary Cookies
These cookies are required for the website to operate properly. They may support security, website navigation, contact forms, and other essential functions.
Functional Cookies
These cookies help remember user preferences and provide enhanced website features.
Analytics Cookies
These cookies help us understand how visitors use our website, including which pages are visited, how visitors reach the website, and how the website performs.
Advertising and Marketing Cookies
These cookies may be used to measure advertising performance, understand visitor interests, and display advertisements that may be more relevant to users.
You may manage, block, or delete cookies through your browser settings or through any cookie preference tool available on our website. Disabling certain cookies may affect the functionality or performance of the website.
Analytics and Advertising Services
We may use third-party analytics, advertising, and marketing services to understand website traffic, measure campaign performance, improve our services, and display relevant advertisements.
These third-party services may collect information through cookies, pixels, tags, scripts, or similar technologies.
Such providers may include website analytics platforms, search engines, social media platforms, advertising networks, customer relationship management systems, email marketing platforms, and other service providers.
Your use of these third-party services may also be governed by their own privacy policies and terms.
Remarketing
We may use cookies and similar technologies to display remarketing advertisements based on a visitor’s previous interactions with JULAVIMEDIA.COM.
Remarketing advertisements may appear on search engines, social media platforms, third-party websites, or advertising networks.
You may be able to manage or disable personalized advertising through your browser settings, advertising platform settings, or cookie preference tools.
Do We Disclose Information to Outside Parties?
We do not sell or rent your personally identifiable information for money.
We may share information with trusted third parties that assist us in operating our website, conducting our business, providing services, or communicating with clients.
These service providers may include:
- Website hosting providers
- Website security providers
- Email service providers
- Customer relationship management systems
- Analytics providers
- Advertising platforms
- Payment processors
- Scheduling services
- Project management tools
- Accounting providers
- Legal professionals
- Technical consultants
- Other business service providers
These third parties may access information only to the extent reasonably necessary to perform services on our behalf.
We may also disclose information when we believe disclosure is necessary to:
- Comply with applicable laws or legal processes
- Respond to a court order, government request, or regulatory investigation
- Enforce our website policies, agreements, or terms
- Protect our rights, property, business, customers, or other persons
- Detect or prevent fraud, security incidents, or illegal activity
- Complete a merger, acquisition, financing, reorganization, sale, or transfer of business assets
Non-personally identifiable information may be shared with third parties for analytics, advertising, marketing, research, or other business purposes.
Information Processing Outside Canada
Some of our service providers may store or process information outside Ontario or outside Canada.
When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to courts, law enforcement agencies, government authorities, or regulatory bodies in accordance with applicable local laws.
Third-Party Links
Our website may contain links to third-party websites, platforms, products, or services.
These third-party websites have separate and independent privacy policies. We are not responsible for the privacy practices, security, accuracy, content, or activities of third-party websites.
We encourage users to review the privacy policy of any third-party website before submitting personal information.
Online Privacy Policy Only
This Privacy Policy applies primarily to information collected through our website and related online services.
Information collected through contracts, telephone calls, in-person meetings, payment systems, project management systems, or other offline business activities may also be governed by applicable agreements, laws, or additional notices.
How Long Do We Keep Your Information?
We retain personal information only for as long as reasonably necessary to:
- Respond to inquiries
- Provide requested services
- Manage projects and client relationships
- Maintain business and accounting records
- Meet legal, contractual, tax, insurance, or regulatory obligations
- Resolve disputes
- Enforce agreements
- Prevent fraud or security incidents
When information is no longer required, we may delete, anonymize, or securely dispose of it.
Your Privacy Rights
Subject to applicable law, you may request that we:
- Confirm whether we hold personal information about you
- Provide access to your personal information
- Correct inaccurate or incomplete information
- Withdraw consent where processing is based on consent
- Delete information that we are no longer legally required to retain
- Stop sending promotional communications
We may require reasonable information to verify your identity before responding to a privacy request.
Privacy requests may be submitted through the Contact page on JULAVIMEDIA.COM.
Protection of Children Online
Our website and services are intended for businesses and individuals who are legally able to enter into contracts.
We do not knowingly collect personal information from children under the age of 13.
If we learn that we have collected personal information from a child without appropriate authorization, we will take reasonable steps to delete the information.
Additional Terms
This Privacy Policy forms part of the terms governing your use of JULAVIMEDIA.COM.
Your use of our website may also be subject to additional terms, service agreements, contracts, proposals, disclaimers, cookie notices, or other policies posted on the website or provided to you.
Changes to Our Privacy Policy
We may update or change this Privacy Policy from time to time to reflect changes in our website, services, technology, business practices, or legal obligations.
Any changes will be posted on this page with an updated “Last updated” date.
We encourage users to review this Privacy Policy periodically.
Acceptance Of Our Privacy Policy
By using this Site or any other The Company Site or interactive banner ads, you signify your acceptance of our Privacy Policy, and you adhere to the terms and conditions posted on the Site. By submitting your information, you agree that it will be governed by our Privacy Policy.
Contacting Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the way we handle personal information, you may contact us through the Contact page on JULAVIMEDIA.COM.
Online Silver Store Inc.
Operating as Julavi Media
Toronto, Ontario, Canada
Website: JULAVIMEDIA.COM